Charge the device
Power and charging guidance for Audream Note.
Charge the device covers power status, charging behavior, and checks to perform before contacting support.
Before you start
- Make sure Audream Note has enough battery for the operation.
- Keep the device close to your phone while using Bluetooth or Fast Transfer.
- Install the latest Audream App before changing device settings or firmware.
Steps
- Open the Audream Note page in the Audream App or Support Center.
- Check that your device, app, and account are using the latest available version.
- Follow the in-app instructions and keep the device nearby while the action completes.
- If the issue continues, submit a ticket with screenshots, serial number, and reproduction steps.
Need more help?
Include your device model, serial number, app version, and the steps you tried.
Contact Audream Support