Audream Note won't charge

Power and charging guidance for Audream Note.

Audream Note won't charge covers power status, charging behavior, and checks to perform before contacting support.

Audream Note reference layout and controls.

Check first

  • Make sure Audream Note has enough battery for the operation.
  • Keep the device close to your phone while using Bluetooth or Fast Transfer.
  • Install the latest Audream App before changing device settings or firmware.

Troubleshooting steps

  1. Restart the app and bring the device close to your phone.
  2. Check battery, storage, Bluetooth, and firmware status.
  3. Repeat the action once after the device reconnects.
  4. If the issue continues, submit a ticket with logs, screenshots, and reproduction steps.

Need more help?

Include your device model, serial number, app version, and the steps you tried.

Contact Audream Support

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