Audream Note won't turn on

Audream Note won't turn on explains how to use Audream Note and what to check if the expected result does not appear.

Check first

• Make sure Audream Note has enough battery for the operation.
• Keep the device close to your phone while using Bluetooth or Fast Transfer.
• Install the latest Audream App before changing device settings or firmware.

Troubleshooting steps

1. Restart the app and bring the device close to your phone.
2. Check battery, storage, Bluetooth, and firmware status.
3. Repeat the action once after the device reconnects.
4. If the issue continues, submit a ticket with logs, screenshots, and reproduction steps.